Top Standard of Safety for Our Club

We are open and ready! Thank you for your continued support. Our team is here to ensure your safe visit as we have taken the time to learn from and work with experts in the field to source and roll-out hospitalgrade disinfecting equipment and protocols.  

While every member of our team is working to keep our clubs clean and sanitary, we need your support in creating the safest possible environment to enjoy. As a result, we are updating our club policies to set clear expectations for all.

The health and well-being of our members and staff remains our top priority.

View our growing video library of club Top Safety Standard videos

Updated Club Polices

When we reopen our clubs, we are committed to ensuring the highest safety standards for our members and our team to return to a clean and safe environment. In doing so, we need your help. Below are a few additions to our Club Policies that we ask you to accept and follow when you visit the club.

1

HEALTH & SAFETY

I confirm I do not have any symptoms related to and have not been knowingly exposed to COVID-19.  I confirm that I have not had contact with a person who has or is suspected of having COVID-19. If the above status changes, I agree not to visit the club.
2

FACE COVERING

I agree to wear a mask while in the club.
3

PHYSICAL DISTANCING

I will use best efforts to keep physical distancing. I will keep 6 feet of distancing from other people while exercising and 6 feet in common areas. I agree to follow posted requirements regarding club flow, restricted areas, and room capacities.
4

DISINFECTING

I agree to disinfect all equipment before and after each use and follow CDC guidelines. I agree to sanitize my hands upon entering the club and keep my hands washed/sanitized while at the club.
5

ONLINE RESERVATIONS

I understand that online reservations are recommended in advance for my club visits. If I choose to go to the clubs without a reservation, I understand that reservations may be fully booked and that I may need to wait or go back at a later time. I will adhere to the start and end time for these visits.

Cleaning and Sanitizing

What are your disinfecting procedures and products?

We have sourced advanced hospitalgrade cleaners, disinfectants and equipment and train our teams in the proper usage.

All team members will continually clean and disinfect while in the club. All high touch areas will be disinfected hourly and every surface in the club will be disinfected twice daily.

All disinfecting products are medicalgrade and are shown effective in EPA listings related to COVID and other viruses. We will also be rolling out electrostatic back-pack sprayers. An electrostatically charged mist allows us to completely and safely reach all surfaces, including many-shaped objects and hard to reach locations with hospital-grade disinfectant.

We have designed our gym schedule and hours of operation to allow for transition time between reservation blocks and closure time so thorough cleaning can occur.

We ask that all members disinfect equipment after each use. Staff will be available to help and educate members on proper disinfection. We are also providing extra sanitizing wipes and hand sanitizer.

All staff have completed our enhanced staff training to ensure they understand the cleaning expectations and have knowledge around all products used in our clubs. 

We have replaced standard hand dryers with paper towel stations in all available bathrooms. 

Group Fitness Equipment

Our team will be disinfecting all Group Fitness Equipment between each class to ensure the safest possible class. To facilitate this, we will be requiring all members to sign up for classes in advance and will be scheduling a minimum 30-minute gap between classes.

Hand Sanitizer

We have sourced a large quantity of 70% and 80% Ethyl Alcohol hand sanitizer above and beyond the CDC’s guidelines of 60%. We will also have touchless dispensers everywhere in the club. Members and Staff will be required to use it when entering the club and are encouraged to use it regularly.

Disinfectant Wipes

Members are asked to disinfect equipment before and after each use with our supplied disinfectant wipes. Our wipes are EPA approved and a proven “one step” disinfectant cleaner which is effective in the presence of 5% serum contamination.

Club Operations

What are the hours of operation?

To ensure the safest possible environment for our members and staff, we will be limiting club hours upon initial reopening. Currently our operating hours are Monday – Thursday, 7AM – 7:45PM and Friday, 7AM – 12:45PM. We will also be closed for a deep cleaning, daily from 1 – 2PM.

Will you offer special hours for those at High Risk? 

Yes! We will close and completely clean and disinfect the club early each afternoon. The 2PM time slot of gym time and classes will be reserved for members who are considered high risk.

How many members are allowed in the gym at the same time?

We will be limiting the number of members in the club at any given time. We recommend that all members register on our web site or through our app for either general Gym Time or a specific class. If you choose to arrive at the club without a reservation, we may have open spots available during the current reservation block and can book you for the remainder of that block or for an upcoming block.

Are locker rooms available?

Our locker rooms are reopened. When you enter the locker room please find a closed locker door marker “available.”
Lockers will be spaced 6 feet apart and, at some locations, floors will be marked with squares in enforce physical distancing. When floors are marked, we ask that only one member enter the space at a time.
Our wet area including showers, steam room, whirlpool and sauna will remain closed as we await State guidance on re-opening.
When you finish your workout, please retrieve items from your locker. Please leave locker door open as you exit the space. Our team will disinfect all lockers between uses.
In addition, our team will disinfect all
High touch surfaces between each reservation block and use our electrostatic sprayer during our club closures.
Our rental lockers will be available to rent starting in August. If you currently have a rental locker, your billing will resume on August 1st.
We ask that you maintain physical distancing while in our locker rooms. All rental locker areas will be marked to allow one person the retrieve their items at a time.

Which amenities are not available yet?

Locker rooms and showers will not be available when we initially open.  

We will not provide sweat towels or bath towels; changing and showering will not be allowed. Alternate restrooms will be provided. 

Will Assisted Stretching services be available? 

As physical distancing is the most important factor is controlling the spread of COVID-19, we will not offer Assisted Stretching during our initial re-opening phases. 

Will Personal Training be available? 

Select personal trainers have returned to the club and all trainers will continue to offer remote and outdoor trainings as well. Members are welcome to visit the club and work with their trainer remotely, in addition. If you have questions about Personal Trining options, please email [email protected]

Do I need to wear a face mask while working out?

Yes, Members and all staff must wear a mask in the club at all times.  

What are your physical distancing guidelines while in the club?

We are asking all members to maintain a 6-foot distance while exercising between themselves and others in the club and a 6-foot distance in common areas. Republic Fitness has implemented procedures to help ensure these distancing guidelines are respected including visual reminders, area closures, and staff to monitor and enforce these rules.  

Any other items to consider before my first visit? 

Yes! We are updating many aspects of the club experience. In addition to closed areas, you may experience a change with member check in and club traffic. We have also closed our club water fountains as proper disinfection between use is challenging. We encourage all members to bring their own full water bottles and sweat towels. 

Can I use a guest pass to visit the gym?

Guest passes are not allowed during our initial reopening. Active membership will be required for club reservations and access.

Are you closing drinking fountains?

Bottle fillers will be available; however water fountains will be closed.

Fans

All fans in the club will be removed and or disconnected.

Reservations

Are reservations required?

Reservations are highly recommended and preferred.  To help maintain proper physical distancing, we ask all members to sign up online for their Gym Time or Class. Please click here for tips on signing up using our app.

If you choose to arrive at the club without a reservation, we may have open spots available during the current reservation block and can book you for the remainder of that block or for an upcoming block.

How long are Gym Time and Class reservations?

All Gym Time reservations are 75 minutes in length. We ask that you arrive during your reservation and leave promptly by the end of your reservation block to ensure we can properly disinfect the club between reservations.

For Class reservations, you may arrive 15 minutes before the class. Please leave promptly after the class ends.

Can I book back to back gym time reservations for a longer workout?

During our initial re-opening phase, we ask that you only sign up for one slot per day to allow all members the opportunity to enjoy the club.

If there is space in a different section of the club open during your visit, you may go to another section to vary your workout.

How do I reserve Gym Time or Classes?

We are excited to introduce our new and improved member app to streamline the reservation process and allow easier access HWX Virtual classes. This is the quickest and easiest way to reserve a workout slot at our clubs. The reservation window for your spot begins 49 hours in advance. Be sure to reserve ahead of time, and cancel as soon as possible if something arises. 

What is included in a Gym Time- Cardio Reservation block?

Gym Time Cardio give you access cardio equipment ONLY during this 75-minute block of time. Equipment will be first come first serve. You must fully sanitize and disinfect equipment before and after use. Please be prepared and leave the building by your end time.

If you wish to use cardio and the strength areas, we recommend that you book Gym Time Cardio in advance and if there are open Strength spaces, you will be able to use that space.

What is included in Gym-Time-Strength?

Gym Time Strength gives you access to our strength floor during this 75-minute block of time. Equipment and floor space will be first come first serve. Please stay within your designated area while working out. Please be prepared and leave the building by your end time.

If you would like to use Strength and Cardio equipment during your visit, we recommend that you reserve a Cardio machine in advance. If there is open space in the strength area, you are more than welcome to use it within the 75-minute block.

Will you offer special hours for those at High Risk?

Yes! We will close and completely clean and disinfect the club early each afternoon at 1PM. 

To start, the 2PM time slot (first after cleaning ) of Gym Time will be reserved for members who are considered high risk.

Please book Gym Time-Cardio High Risk or Gym Time- Cardio and Strength High Risk. Classes are separate and are not catered to a high risk population.

HWX

Will you offer classes?

Yes! We are offering a variety of in-club virtual and live classes (launching August 10). We will enforce physical distancing of 10 feet in our classes and all equipment will be disinfected between classes. We require advanced registration for all classes. 

We will also continue to offer HWX On Demand classes on Vimeo, Live classes on Zoom and Outdoor classes with our 2020 Summer Series.

How do I reserve Gym Time or a Class?

Our app is the quickest and easiest way to reserve a workout slot at our clubs. The reservation window for your spot begins 49 hours in advance.

If you choose to arrive at the club without a reservation, we may have open spots available for the class, but they are not guaranteed.

We highly recommend you reserve ahead of time, and cancel as soon as possible if something arises.

Will Virtual Classes Continue after you reopen? 

Yes! We will continue to offer virtual classes for those that are not able to visit our clubs.

How will you keep the studios and equipment clean?

Our team will set up for each class and completely disinfect all equipment after each class.

What is the class capacity?

Class capacity will be limited to ensure appropriate physical distancing. We ask each member to stay in their designated workout area during each class.

To ensure appropriate space, all members must register for classes in advance through our web site or app.

Fans

All fans in the club and group fitness studios will be disconnected. Please do not reconnect them or attempt to turn them on.

Personal Training

Are all personal trainers returning to the club upon reopening?

Please check with your trainer to see if they are taking sessions in the club. Currently, not all trainers are comfortable returning to the club.  All trainers will continue to take clients remotely. If you would like to be paired with a trainer, please email [email protected] 

How should I schedule my personal training appointment?

Please reach out to your trainer directly to book your personal training sessions.  If you are interested in working with a trainer but are not sure which trainer is the best fit, please email us at [email protected] and will have someone contact you to schedule a session. 

What will be different about my personal training sessions at the club?

Physical distancing is important to keep all of us safe during the session. Your session will be reserved to one location in the club, the trainer will be standing outside of your strength training box for the duration on the workout coaching you from 6 feet away. They will provide you with instructions for all exercises verbally and may demonstrate when necessary. They will assist you in getting any equipment needed for your workout and instruct you on when and how to wipe it down to aid with disinfecting. 

We know you have missed seeing your trainer but ask that you show them your excitement through the workout instead of physical contact. 

Can I continue to do my personal training from home?

We understand that not all clients or trainers are ready to come back and train in our clubs. We are giving trainers the option to continue to train their clients remotely or outdoors at this time. Please communicate with your trainer on this.

Can I still do my personal training sessions in the club if my trainer is still working remotely?

Some of you may want to diversify or intensify your workout using equipment we have in the club. If you would like to visit our club and perform your remote training session here, please do the following: 

  • Communicate with your trainer that you will be visiting the club for the session. We have limited tripods available for members to use with their phone to conduct the virtual session. Please see the fitness staff on duty for a tripod or bring your own to be sure you have one! If you want to be sure there is a tripod available, please email Lindsey Cambridge
  • Reserve a Gym-Time Strength session that coincides with your session time. If no Gym-Time Strength reservation coincides with your session time, this option will not be available to you at this time. 
  • Once Gym-Time Strength is reserved, arrive in your mask and head to an available strength box with the tripod provided. 
  • Begin a Skype/Zoom/FaceTime session using your phone and enjoy your workout! 

Do I need to reserve a Gym Time at the club when I have a personal training session booked?

For in-club personal trainer sessions (client and trainer both present in the club), you do not need to reserve a Gym Time Strength session.  The session your trainer booked will be your reservation to the club.   

For remote personal trainer sessions (client in the club, but trainer remote)you must book a Gym Time Strength session using our app or website to reserve access to the gym since your trainer will not be present. 

If you book a personal training session remotely, it does not give you access to the club.  Please reserve Gym Time Strength on our app or website in order to access the club for a scheduled reservation. 

Do I need to wear a mask during my session?

Yes, everyone in the gym must wear a mask at all times. Your trainer will be wearing a wear a mask and gloves as well.  

Do I need to wear a mask during my session?

Yes, everyone in the gym must wear a mask at all times. Your trainer will be wearing a wear a mask and gloves as well.  

I am high risk; is there a specific time I should book with my trainer?

2 PM is reserved for high risk clients. We close our club at 1PM for a full disinfect with electrostatic sprayers. 7 AM also follows a thorough disinfect with electrostatic sprayers, but is generally a busier reservation block in the club, so we expect more people in the facility at that time. 

Can I arrive early or stay after my personal training session to do cardio?

If you wish to do cardio before or after your schedule personal training session, please be sure to book Gym Time Cardio at the same time as your personal training session in order to reserve a piece of cardio equipment If additional Gym Time Cardio is not reserved, we ask that all clients arrive in time for their session and leave directly after their session.  

What is the disinfecting protocol?

We ask that members wipe down equipment before and after use with equipment wipes.  Your trainer will also be disinfecting your strength training box before and after each session.  

Membership Billing

When are you going to bill me my monthly fees?

Republic will unfreeze all memberships and resume normal billing when your home club reopens.

Members billed monthly will be billed their normal rate on July 1st. If we open after July 1st, you will be billed a prorated amount for the number of days we are open in July, shortly after we reopen.

We are happy to extend your no billing freeze or virtual only membership if you do not feel comfortable coming in the club to start.  If you are interested in requesting these options, please fill out this form. If you would like to take advantage of this, please fill out the form by noon on June 23, 2020 to allow us time to submit change requests to our billing company before the cut off.

Can I put a temporary freeze on my account?

Yes! We realize that the COVID-19 pandemic has created unforeseen circumstances for many people, so we want to make sure that you know you can freeze your account for no cost for up to three months after our re-opening.   

If you are interested in requesting these options, please fill out this form. If you would like to take advantage of either of these, please fill out this form by noon on June 23, 2020 to allow us time to submit change requests to our billing company before the cut off.

When will Republic be open?

With the health and safety of our communities at the heart of everything we do. We will open Republic Fitness on July 13.