Our Top Standard of Safety

We are open and ready for you! Thank you for your continued support. Our team is here to ensure your safe visit as we have taken the time to learn from and work with experts in the field to source and roll-out hospitalgrade disinfecting equipment and protocols.  

While every member of our team is working to keep our clubs clean and sanitary, we need your support in creating the safest possible environment to enjoy. As a result, we are updating our club policies to set clear expectations for all.

The health and well-being of our members and staff remains our top priority.

View our growing library of club Top Safety Standard videos

Updated Club Polices

We are committed to ensuring the highest safety standards for our members and our team to return to a clean and safe environment. In doing so, we need your help. Below are a few additions to our Club Policies that we ask you to accept and follow when you visit the club.

1

HEALTH & SAFETY

I confirm I do not have any symptoms related to and have not been knowingly exposed to COVID-19.  I confirm that I have not had contact with a person who has or is suspected of having COVID-19. If the above status changes, I agree not to visit the club.
2

FACE COVERING

I agree to wear a mask while in the club.
3

PHYSICAL DISTANCING

I will use best efforts to keep physical distancing. I will keep 6 feet of distancing from other people while exercising and 6 feet in common areas. I agree to follow posted requirements regarding club flow, restricted areas, and room capacities.
4

DISINFECTING

I agree to disinfect all equipment before and after each use and follow CDC guidelines. I agree to sanitize my hands upon entering the club and keep my hands washed/sanitized while at the club.

Cleaning and Sanitizing

What are your disinfecting procedures and products?

We have sourced advanced hospitalgrade cleaners, disinfectants and equipment and train our teams in the proper usage.

All team members will continually clean and disinfect while in the club. All high touch areas will be disinfected hourly and every surface in the club will be disinfected twice daily.

All disinfecting products are medicalgrade and are shown effective in EPA listings related to COVID and other viruses. We will also be rolling out electrostatic back-pack sprayers. An electrostatically charged mist allows us to completely and safely reach all surfaces, including many-shaped objects and hard to reach locations with hospital-grade disinfectant.

We have designed our gym schedule and hours of operation to allow for transition time between reservation blocks and closure time so thorough cleaning can occur.

We ask that all members disinfect equipment after each use. Staff will be available to help and educate members on proper disinfection. We are also providing extra sanitizing wipes and hand sanitizer.

All staff have completed our enhanced staff training to ensure they understand the cleaning expectations and have knowledge around all products used in our clubs. 

We have replaced standard hand dryers with paper towel stations in all available bathrooms. 

Group Fitness Equipment

Our team will be disinfecting all Group Fitness Equipment between each class to ensure the safest possible class. To facilitate this, we will be requiring all members to sign up for classes in advance and will be scheduling a minimum 30-minute gap between classes.

Hand Sanitizer

We have sourced a large quantity of 70% and 80% Ethyl Alcohol hand sanitizer above and beyond the CDC’s guidelines of 60%. We will also have touchless dispensers everywhere in the club. Members and Staff will be required to use it when entering the club and are encouraged to use it regularly.

Disinfectant Wipes

Members are asked to disinfect equipment before and after each use with our supplied disinfectant wipes. Our wipes are EPA approved and a proven “one step” disinfectant cleaner which is effective in the presence of 5% serum contamination.

Club Operations

What are the hours of operation?

To ensure the safest possible environment for our members and staff, we will be limiting club hours upon initial reopening.

Currently, our operating hours are Monday – Thursday, 7AM – 1PM & 2 – 8PM and Friday, 7AM – 1PM.

We will also be closed for a deep cleaning, daily from 1 – 2PM.

What are your physical distancing guidelines?

We are asking all members to maintain a 6-foot distance while exercising between themselves and others, as well as in all common areas. Republic Fitness has implemented procedures to help ensure these distancing guidelines are respected including visual reminders, area closures, and staff to monitor and enforce these rules.  

Are locker rooms available?

Yes! Our locker rooms are open, with available lockers marked to maintain proper physical distancing. Available lockers are spaced 6 feet apart and, at some locations, floors will also be marked with squares in enforce physical distancing. When floors are marked, we ask that only one member enter the space at a time.
When you finish your workout, please retrieve items from your locker. Please leave locker door open as you exit the space. Our team will disinfect all lockers between uses.
In addition, our team will disinfect all high touch surfaces between each reservation block and use our electrostatic sprayer during our club closures.
Rental lockers are also available again and billing has resumed if you currently have one.
The City of Boston is still operating under Phase 3 Step 1 so we are not able to reopen our showers at this time, but hope to very soon.
We have removed all styling tools from our locker rooms. These will remain out of service despite the showers reopening. We ask that member do not bring their own hair dryers to the club as these act as fans.
We ask again that you maintain physical distancing while in our locker rooms and keep your masks on. All rental locker areas will be marked to allow one person the retrieve their items at a time.

Are showers available?

Not yet, but we hope to reopen our showers very soon. The state has just entered Phase 3 Step 2, but the City of Boston is still currently operating under Phase 3 Step 1. We will open our showers as soon as City Officials OK entering Step 2.

What amenities are not yet available?

Our clubs are open and members are enjoying classes, strength training, cardio workouts and our locker rooms every day!

To allow our team’s to focus on the cleanliness and safety of our members, showers and towel service are temporarily suspended.

Are Assisted Stretching services be available? 

Yes! Assisted Stretching is back!

Is in-club Personal Training available? 

Our trainers have returned to the club while continuing to offer remote, mobile and outdoor options for clients. Members are welcome to visit the club and work with their trainer remotely, in addition. If you have questions about Personal Training options, please email [email protected].

Are drinking fountains available?

Bottle fillers will be available; however water fountains will be closed.

Are fans on in the club?

All fans in the club have been removed and/or disconnected.

Visiting the Club

Are reservations required?

No! Come in and work out however you want.

Walk-in reservations for Gym Time and in-club classes are available as long as space permits. Advance online reservations are required only for our HWX Outdoor Classes, but recommended for all classes. Please click here for tips on signing up using our app.

Do I need to wear a face mask while working out?

Yes, members and staff must wear a mask in the club at all times. 

Are you limiting club capacity?

Yes, we are following the state’s guidelines and limiting the number of people in at any given time and have the clubs set up to ensure 6 feet of safe, physical distancing for everyone.

How long are Gym Time and Class spots?

All Gym Time reservation spots are 60 minutes in length and run every hour on the hour. They can be booked in advance or via walk in. We will not be closing the club between blocks. You can now reserve back to back 60 minute spots without leaving the club in between.

Reservations are encouraged but you are also welcomed to walk in and signup at the front desk assuming spots are available.

For Class reservations, you may arrive 15 minutes before the class. Please leave promptly after the class ends.

Can I stay longer than 60-minutes for a longer workout?

Yes, you may book back-to-back Gym Time and/or class spots.

How do I reserve Gym Time or Classes?

We are excited to introduce our new and improved member app to streamline the reservation process and allow easier access HWX Virtual classes. This is the quickest and easiest way to reserve a workout slot at our clubs. The reservation window for your spot begins 49 hours in advance. Be sure to reserve ahead of time, and cancel as soon as possible if something arises. 

Effective October 5, we will be charging a $5 no-show for HWX Outdoor Classes, and starting October 19, we will be doing the same for all in-club classes as space is limited.

Do you offer special hours for those at High Risk?

Yes! We will close and completely clean and disinfect the club early each afternoon at 1PM. 

To start, the 2PM time slot (first after cleaning ) of Gym Time will be reserved for members who are considered high risk.

Please book Gym Time-Cardio High Risk or Gym Time- Cardio and Strength High Risk. Classes are separate and are not catered to a high risk population.

Can I use a guest pass to visit the club?

We are able to provide you with a one-time pass to visit before you join. Please email us at [email protected] if you have any questions.

Any other items to consider before visiting the club?

Yes! We have updated many aspects of the club experience. In addition to closed areas, you may experience a change with member check in and club traffic. We have also closed our club water fountains as proper disinfection between use is challenging. We encourage all members to bring their own full water bottles and sweat towels.  

HWX Classes

What classes are you offering?

We are currently offering a variety of HWX Class formats:

  • In-Club classes with a LIVE instructor or virtually streamed
  • Virtual classes on HWX Vimeo On Demand (new classes dropping every Monday morning)
  • Virtual LIVE classes on Zoom
  • HWX Outdoor Classes with LIVE instructors in Back Bay, Cambridge, Chestnut Hill, Coolidge Corner and Downtown Boston

We require advance registration for all HWX Outdoor and Zoom classes. Book through our app.

For more information on our HWX Virtual Classes, please click here.

To view our class schedules, please click here.

How do I sign up for a Class?

Our app is the quickest and easiest way to reserve a workout slot at our clubs. The reservation window for your spot begins 49 hours in advance.

If you choose to arrive at the club without a reservation, we may have open spots available for the class, but they are not guaranteed.

We highly recommend you reserve ahead of time, and cancel as soon as possible if something arises.

Can I attend an HWX Outdoor Class regardless of my membership?

Our HWX Outdoor Classes are open to everyone, regardless of your membership:

  • Free and available to ALL active full club members (Republic and Healthworks), regardless of your home club
  • For Virtual/Support Members: $18 per class or $65 for a 5-pack
  • For Guest and $0 Freeze Members: $20 per class or $90 for a 5-pack

Learn more here

How long will you be offering outdoor classes?

We plan on offering our HWX Outdoor Classes as long as weather permits.

If a class is cancelled due to weather, we will post about it on Instagram and Facebook.

How long are classes?

Classes range from 15-55 minutes. Class times are marked in the schedule.

Will you continue to offer Virtual Classes now that the club has reopned? 

YES! We will continue to offer virtual classes for those that are not able to visit our clubs and have no plans to change this.

How will you keep the studios and equipment clean?

Our team will set up for each class and completely disinfect all equipment after each class.

Are you limiting class sizes?

Class capacity will be limited to ensure appropriate physical distancing. We ask each member to stay in their designated workout area during each class.

What if I sign up for a class but can't attend?

To ensure availability for others, we ask that you cancel your class bookings the same way you enrolled, either in the App or online in the schedule.

Starting October 5, if you no-show to an HWX Outdoor Class, you will be charged a $5 fee.

Starting October 19, if you no-show for an in-club class, you will be charged a $5 fee.

Are you using fans in the club?

All fans in the club and group fitness studios will be disconnected. Please do not reconnect them or attempt to turn them on.

Are masks worn in class?

For all indoor classes, masks must be worn. In some cases and when an instructor can be more than 10 feet away, they may wear a face shield instead of a mask.

Masks are optional for all HWX Outdoor Classes, but must be worn unless you are in your designated workout space.

Personal Training

Have personal trainers returned to the club?

Our trainers have returned to the club while continuing to offer remote, mobile and outdoor options for clients. Members are welcome to visit the club and work with their trainer remotely, in addition. If you have questions about Personal Training options, please email [email protected].

How should I schedule my personal training appointment?

Please reach out to your trainer directly to book your personal training sessions. If you are interested in working with a trainer but are not sure which trainer is the best fit, please email us at [email protected] and will have someone contact you to schedule a session. 

What will be different about my personal training sessions at the club?

Physical distancing is important to keep all of us safe during the session. Your session will be reserved to one location in the club, the trainer will be standing outside of your strength training box for the duration on the workout coaching you from 6 feet away. They will provide you with instructions for all exercises verbally and may demonstrate when necessary. They will assist you in getting any equipment needed for your workout and instruct you on when and how to wipe it down to aid with disinfecting. 

We know you have missed seeing your trainer but ask that you show them your excitement through the workout instead of physical contact. 

Can I continue to do my personal training from home?

We understand that not all clients or trainers are ready to come back and train in our clubs. We are giving trainers the option to continue to train their clients remotely or outdoors at this time. Please communicate with your trainer on this.

Can I still do my personal training sessions in the club if my trainer is still working remotely?

Some of you may want to diversify or intensify your workout using equipment we have in the club. If you would like to visit our club and perform your remote training session here, please do the following: 

  • Communicate with your trainer that you will be visiting the club for the session. We have limited tripods available for members to use with their phone to conduct the virtual session. Please see the fitness staff on duty for a tripod or bring your own to be sure you have one! If you want to be sure there is a tripod available, please email Lindsey Cambridge
  • Reserve a Gym-Time Strength session that coincides with your session time. If no Gym-Time Strength reservation coincides with your session time, this option will not be available to you at this time. 
  • Once Gym-Time Strength is reserved, arrive in your mask and head to an available strength box with the tripod provided. 
  • Begin a Skype/Zoom/FaceTime session using your phone and enjoy your workout! 

Do I need to reserve a Gym Time at the club when I have a personal training session booked?

For in-club personal trainer sessions (client and trainer both present in the club), you do not need to reserve a Gym Time spot. The session your trainer booked will be your reservation to the club.   

Do I need to wear a mask during my session?

Yes, everyone in the gym must wear a mask at all times. Your trainer will be wearing a wear a mask and gloves as well.  

Do I need to wear a mask during my session?

Yes, everyone in the gym must wear a mask at all times. Your trainer will be wearing a wear a mask and gloves as well.  

I am high risk; is there a specific time I should book with my trainer?

2 PM is reserved for high risk clients. We close our club at 1PM for a full disinfect with electrostatic sprayers. 7 AM also follows a thorough disinfect with electrostatic sprayers, but is generally a busier reservation block in the club, so we expect more people in the facility at that time. 

What is the disinfecting protocol?

We ask that members wipe down equipment before and after use with equipment wipes.  Your trainer will also be disinfecting your strength training box before and after each session.  

Membership Status

When are you going to bill me my monthly dues and other fees?

Member billing has resumed and anyone not comfortable in returning to the clubs at this time has been given the option to extend your $0 freeze or switch to a Virtual or Support Membership. Without our members, there is no us and we are so appreciative of everyone who has opted to resume billing.

To update your membership status, please click here.

I'm ready to come back to the club, how do I change my membership status?

Whether you want to resume your membership immediately, set it for November or December, we ask that you fill out this form.

If you have any questions, please email us at [email protected].

Can I keep the freeze on my account?

Yes! We realize that the COVID-19 pandemic has created unforeseen circumstances for many people. Everyone on a freeze has been given the option to extend this. If you would like to make any changes to your membership or freeze request, please click here.

Can I switch to a Virtual Membership?

Of course! For only $30/month (or $15 bi-weekly), enjoy unlimited access to your virtual classes and discounted rates on HWX Outdoor Classes. There is no commitment with this membership, and you can switch back to a full club membership whenever you would like. If you would like to make any changes to your membership or freeze request, please click here.

What is a Support Membership?

Without you, there is no us and as a local business, we need your support. We understand that not everyone can pay their full dues during this time and a Support Membership will allow you to show your support at an alternative billing rate of $20/month. If you would like to go on a Support Membership, please click here